Diesel emissions systems cause more confusing advice than almost anything else on a modern vehicle, and a lot of money is spent on the wrong fix. Here is how we approach them.
DPF. A diesel particulate filter traps soot and periodically burns it off. If your driving is mostly short, slow trips, it may never complete that burn and will gradually block. We diagnose why yours blocked before recommending anything - because the same block will simply come back if the underlying cause is not dealt with.
A physically blocked DPF needs repair, not software. Where a filter is genuinely choked, the correct first step is to address the fault and restore the vehicle's ability to regenerate. Software changes cannot clean a filter that is physically blocked, and any advice that skips that step will cost you more in the long run.
AdBlue and EGR. Both systems are emissions equipment required by law, and removing or defeating them can cause an MOT failure as well as putting you on the wrong side of the law. Paul will always explain the legal and MOT implications before any work is discussed, and will not recommend a route that leaves you or your vehicle exposed.
The right answer depends entirely on how the vehicle is used - a delivery van doing motorway miles needs different advice to a school-run car. That conversation comes first, free, before any work is agreed.